Dhangadhi Sub-Metropolitan City has launched online channels to register public complaints. The city’s mayor Gopal Hamal shared that the public can now register their complaints via a mobile app, QR code, and website.
Hamal said the system will allow the people to easily register their opinion and complaints within the city. Mayor said that the system lets people give feedback about the local government’s operations and services.
Various local bodies have been introducing electronic services to make their operations more efficient and convenient. They also help promote good governance. Also read: Tilottama Municipality to provide free WiFi
What do you think of local levels launching digital government services? Should there be more of them or focus should also be on their qualitative aspects? Do share your opinion in the comments below.